Website Redesign & Development

Professional Services Website.

More qualified leads
52%More qualified leads
More form submissions
More form submissions
Lower bounce rate
33%Lower bounce rate

The challenge.

The firm's website described its services accurately but gave prospects no way to judge whether it was right for them. Enquiries arrived poorly qualified, and fee-earners spent time on calls that were never going to convert.

How we worked.

  1. 01

    Enquiry review

    We looked at recent enquiries to understand which converted, which didn't, and what distinguished them.

  2. 02

    Audience research

    We identified what a prospect needs to know before they are willing to make contact.

  3. 03

    Content strategy

    We planned pages that answer those questions directly, including the ones that disqualify a poor fit.

  4. 04

    Information architecture

    We restructured the site around how clients describe their problems rather than how the firm is organised.

  5. 05

    UX/UI design

    We designed a professional interface that makes expertise legible without jargon.

  6. 06

    Enquiry form design

    We designed forms that capture enough context for a fee-earner to prepare before the first call.

  7. 07

    Development & SEO

    We built responsive, fast pages with the technical structure search engines need.

  8. 08

    Launch & lead quality tracking

    We launched and tracked not just enquiry volume but how many became real opportunities.

Results.

  • 52% more qualified leads
  • 2× more form submissions
  • 33% reduction in bounce rate

More website redesign & development

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