E-Commerce Development
The client was running a two-sided marketplace on tooling that assumed a single seller. Listings, orders and payouts each needed manual intervention, which capped how many transactions the business could handle.
We defined the roles, the transaction lifecycle, and where money and responsibility moved between parties.
We measured which steps required a person and how much time each consumed per transaction.
We designed the catalogue, order and settlement structures to support many sellers concurrently.
We designed both sides of the marketplace — listing management for sellers, discovery and checkout for buyers.
We built order processing, status tracking and the settlement calculations behind payouts.
We integrated payment processing and automated seller payouts on the agreed schedule.
We replaced the highest-volume manual interventions with rules, leaving exceptions for human review.
We launched, monitored throughput under real load, and tuned the bottlenecks that surfaced.
Tell us how the work runs today and where it breaks down. We'll give you an honest read on what it would take to fix.
We reply within one business day.
