Enterprise Platform Development
HR and line managers were running headcount, leave, approvals and records across separate tools and shared spreadsheets. Requests were approved over email with no audit trail, and the same employee data was maintained in several places at once.
We documented how requests, approvals and records actually moved between HR, managers and finance — including the informal steps nobody had written down.
We catalogued every system holding employee data and identified where the same record was being maintained more than once.
We designed a single employee record and the role model governing who could see and change each part of it.
We mapped each request type to an approval chain with clear ownership, escalation and a permanent audit trail.
We designed self-service screens for employees and a queue-based view for managers, so approvals took seconds rather than an email thread.
We built the record management, request and approval modules, and the reporting layer over them.
We migrated data from the existing tools and connected the remaining ones so no record needed maintaining twice.
We rolled out by department, gathered feedback from each group, and refined the workflows before the next.
Tell us how the work runs today and where it breaks down. We'll give you an honest read on what it would take to fix.
We reply within one business day.
