SaaS Product Development

Automation SaaS Platform.

Less manual work
70%Less manual work
Saved weekly
50+ hrsSaved weekly
Faster workflows
Faster workflows

The challenge.

The client's customers were coordinating recurring work through spreadsheets and email. The client had the domain expertise to solve it as a product, but needed the workflow engine, integrations and multi-tenant foundation built.

How we worked.

  1. 01

    Domain modelling

    We turned the client's domain expertise into a data model the product could be built on.

  2. 02

    Workflow engine design

    We designed how automations would be defined, triggered, sequenced and recovered when a step fails.

  3. 03

    Multi-tenant architecture

    We planned tenancy, isolation, permissions and scaling before any feature work began.

  4. 04

    UX for automation building

    We designed an interface letting non-technical users build workflows without support.

  5. 05

    Core platform development

    We built the engine, scheduler, and the audit trail showing what ran and what it changed.

  6. 06

    Integrations

    We connected the external systems customers needed automations to reach.

  7. 07

    Reliability & testing

    We tested failure paths — retries, partial failures, duplicate triggers — not just the happy path.

  8. 08

    Launch & customer onboarding

    We launched and worked with early customers to move their existing processes onto the platform.

Results.

  • 70% reduction in manual work for customers
  • 50+ hours saved weekly per customer
  • 3× faster workflow completion

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